Frequently Asked Questions
Everything you need to know about shopping with GolfRoots.
How long will it take for my golf clubs to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear before your next tee time.
What is your return policy on used equipment?
We offer a 30-day satisfaction guarantee. If you aren't hitting your clubs as expected, you can return them for a full refund or store credit, provided they are in the same condition as purchased.
How do you verify the quality of pre-owned clubs?
Every club undergoes a rigorous 12-point inspection by our golf professionals to verify authenticity, structural integrity, and grip condition before being listed.
Do you offer international shipping?
Yes, GolfRoots ships to over 50 countries. International shipping rates and duties are calculated at checkout based on your specific location.
Can I trade in my old clubs for store credit?
Absolutely. Use our online trade-in tool to get an instant quote. Once we receive and verify your clubs, your credit will be applied to your GolfRoots account immediately.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free financing through Affirm for larger equipment purchases.